C6 Bank Is it reliable? Is it good? See our analysis:

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Perfil completo05/07/2025
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C6 Bank is a Brazilian digital bank founded in 2018 by former BTG Pactual executives. The institution's headquarters are in São Paulo, but it also has an office in New York.
C6 Bank offers a free digital account, a no-annual-fee credit card, investments, loans, and other financial services. The bank is also known for its innovative technology and personalized customer service.
But the question everyone asks is: is C6 Bank trustworthy?
In this article, we'll answer this question and show you how to assess a bank's reliability. Stay tuned to the end and learn all about C6 Bank.
Is C6 Bank safe?
Answering the question in this thread, yes, C6 Bank is a safe bank.
To learn about a bank's security, you need to evaluate several criteria that can provide a profile of the bank and show what it has to offer.
First, check whether the bank is regulated by a financial authority, in this case, the Central Bank of Brazil, and whether it offers deposit insurance to protect your funds.
Additionally, research the bank's reputation, financial stability, and track record, ensuring it is transparent about fees and charges.
Also evaluate its cybersecurity measures, customer service, and financial strength. Consider the bank's asset diversification, its international relationships, and consult credit rating agencies for additional information on its financial health.
By combining these elements, you'll be better equipped to determine whether a bank is safe and confident in meeting your financial needs.
Is C6 Bank regulated by the Central Bank of Brazil?
If you are or intend to be a C6 Bank customer, rest assured. It's reliable and regulated by the Central Bank of Brazil. This regulation is what grants the bank authorization to operate in the country.
Banking regulation is the set of laws and rules established by financial authorities to oversee banks' operations. This ensures transparency, customer protection, and financial stability.
Regulated banks must follow guidelines to protect customer interests, maintain adequate capital levels to weather crises, prevent illegal activities such as money laundering, and implement good governance and risk management practices.
Regulation also promotes compliance with international standards, strengthening trust in financial systems.
When choosing a bank, checking its regulation by the appropriate authorities is crucial to ensure the security and integrity of financial transactions.
Regulated banks are always monitored by the Central Bank of Brazil and must follow several guidelines to continue operating.
Therefore, C6 Bank becomes a safe bank, as it has this regulation and follows the country's operating rules.
How can I check if a bank is registered with the Central Bank of Brazil?
To ensure that the bank you are looking for is registered with the Central Bank of Brazil and therefore complies with all regulations, follow the steps below:
- Open the website of the Central Bank of Brazil by clicking here.
- On the page, you have two options: Institutions and Conglomerates.
- In the “Institutions” section, enter the name of the bank and click “Search”.
- If the Bank is part of a conglomerate, simply open the tab and type the name of the bank, thus having the answer whether your bank is duly authorized by the Central Bank of Brazil.
C6 Bank on ReclameAqui
Reclame Aqui is a benchmark for understanding what customers really think about companies and products. This also applies to banks and their services.
On Reclame Aqui, C6 Bank's current rating is 6.8, which is considered a regular rating based on customer reviews of the bank.
Most of the complaints the website receives about the bank are related to credit card issues. Customers complain about incorrect card scores, credit limit issues, and credit card cancellation issues.
The company has already responded to 99.1% of the complaints on the website and, according to the number of customer reviews, 68.9% of the problems have been resolved.
Is C6 Bank good? Is it a good account?
To assess whether C6 Bank is a good option, it's important to consider several key aspects of what this bank has to offer. And that's what we'll show you now.
- Account opening: When it comes to opening an account, C6 Bank offers a simplified, digital process, making it easier for new account holders to sign up. Everything is done online and directly through the app.
- Fees and rates: Regarding fees and charges, the bank has a transparent and competitive policy, which can be advantageous for those looking to avoid excessive costs.
- Credit card: C6 Bank offers a credit card to its account holders, expanding their financial options.
- Services: The bank offers a variety of services that include diverse forms of transfers, payments, credits, investments and points programs, providing convenience and flexibility.
- Security: C6 Bank is regulated and follows established standards, helping to protect customer funds.
- Ease of contact: Getting in touch is made easy through customer service channels, making support accessible for any questions or needs.
Thus, considering the aspects mentioned, C6 Bank offers a set of operations that make the bank safe and reliable.
Regulatory security and accessibility to service are also positive points to consider when determining whether C6 Bank is a good account for your needs.
Finally, as with any financial decision, it's a good idea to conduct a detailed analysis of the services offered to determine whether they meet your expectations and compare them to your personal needs before making a final decision.
What are C6 Bank's fees and rates?
C6 Bank charges a variety of fees for its accounts, depending on the transactions you make. Here are the bank's fees:
Service | Tariff |
---|---|
Account opening | Free |
Debit card issuance | Free |
Credit card issuance | Free |
2nd copy of debit card | R$ 20.00 |
2nd copy of credit card | R$ 20.00 |
Withdrawals from 24-hour ATMs | R$ 6.50 |
Withdrawals from Banco24Horas ATMs | Free |
Withdrawals from ATMs abroad | US$ 5 or €5 |
TED Transfer | Free |
DOC Transfer | Free |
International transfer | From US$ 20.00 |
Overdraft withdrawal | 12,99% am |
Revolving credit card interest | 13,99% am |
C6 Pay card machine | R$ 26.90 |
Legal entity current account | Free |
Payment account | R$ 4.00/month |
MEI Account | R$ 8.00/month |
C6 Bank customer service: how to contact us?
C6 Bank has several channels to help you contact the bank, making it easier when you need to resolve a problem. You can contact us via chat or phone. Check out the options:
- Via chat, directly through the C6 Bank app.
- SAC 0800 660 0060.
- Relationship Center: Capital Cities and Metropolitan Regions 3003 6116
- Other Locations: 0800 660 6116.
How to open an account at C6 Bank?
Want to open your account at C6 Bank? Check out our step-by-step guide:
- Download the C6 Bank app from the App Store or Google Play.
- Open the app and click “Open Account”.
- Enter your CPF and create a password.
- Read and agree to the terms of use and privacy policy.
- Enter your personal details, including your full name, address, email address and telephone number.
- Take a selfie and a photo of your ID, such as your ID card or driver's license.
- Wait for your account to be reviewed. Approval usually takes up to two business days.
- Once your account is approved, you will receive an email with activation instructions.
- Access the app and follow the instructions to activate your account.
- You can now start using your C6 Bank account!
You will need the following documents:
- CPF
- ID or driver's license
During the process, you will have to send photos of these documents as requested by the bank.
Remember that the C6 Bank account is free and that C6 Bank does not require initial deposits to open an account.
Frequently asked questions
[faq]