Banco Pan Is it reliable? Is it good? We explain everything here:

Escrito por

With over a decade of experience in SEO and digital marketing, Igor Bernardo specializes in organic traffic strategies that deliver real results—such as increased visibility, generated...
Perfil completo05/07/2025
7 min de leitura
Banco Pan is a Brazilian multiple-service bank headquartered in São Paulo. Founded in 1969 as Banco Panamericano, it was acquired by Banco BTG Pactual in 2011. In 2017, Banco Pan was sold to the J&F Investimentos group, owned by businessman José Carlos Bumlai.
Banco Pan offers a wide range of financial products and services, including checking accounts, credit cards, loans, financing, and consortia. The bank also offers insurance and investment products.
But do you know if Banco Pan is reliable?
Let's do an assessment on this matter, addressing the main points you should be aware of.
Is Banco Pan safe?
In response to this thread's question, yes, Banco Pan is a safe banking institution. This assessment is based on several criteria that provide a comprehensive overview of the institution and highlight its characteristics.
First, it's a good idea to check whether the bank is properly regulated by a competent financial authority, such as the Central Bank of Brazil, and whether it offers deposit insurance to safeguard customer funds.
Additionally, it's a good idea to research the bank's reputation, financial stability, and track record, ensuring it is transparent about its fees and charges.
It's also important to consider your cybersecurity measures, the quality of your customer service, and the strength of your financial situation.
Finally, assessing the institution's asset diversification, its international relationships, and consulting credit rating agencies can provide additional information about its financial health.
By integrating all these elements, you'll see that Banco Pan is safe and aligned with your financial needs, based on a reliable assessment.
Is Banco Pan regulated by the Central Bank of Brazil?
If you are or are considering becoming a Banco Pan customer, you can feel confident about this choice. Banco Pan is a trustworthy institution and is subject to regulation by the Central Bank of Brazil. This regulation grants the bank the necessary authorization to operate in Brazil.
Banking regulation encompasses a set of laws and regulations established by financial authorities to oversee banks' activities. This ensures transparency in operations, safeguards customer interests, and ensures financial stability.
Financial institutions subject to regulation must adhere to guidelines aimed at protecting customers, maintaining adequate capital levels to face potential crises, preventing illegal activities such as money laundering, and adopting sound governance and risk management practices.
Furthermore, regulation promotes adherence to international standards, reinforcing trust in financial systems. When choosing a bank, verifying its regulatory compliance with the relevant authorities is crucial to ensuring the security and integrity of financial transactions.
How can I check if a bank is registered with the Central Bank of Brazil?
If you want to check whether Banco Pan or another bank is registered with the Central Bank of Brazil, follow these steps:
- Open the website of the Central Bank of Brazil by clicking here.
- Choose between Institutions and Conglomerates.
- If you're unsure whether the bank in question is part of a conglomerate or a separate institution, search both tabs.
- Enter the name of the bank.
- You will see the Central Bank of Brazil's rating for the bank in question.
Banco Pan on ReclameAqui
Reclame Aqui is the leading website for evaluating customer opinions of specific products and services. It consistently provides reviews, ratings, and potential issues.
On Reclame Aqui, Banco Pan's current rating is 7.4, which is considered a good rating by customers.
Most complaints about the bank are about credit cards, such as problems with purchases and blocking, and regarding undue charges.
The company has already responded to 99.2% of the complaints on the website and, according to the number of customer reviews, 79.2% of the problems have been resolved.
Is Banco Pan good? Is it a good account?
To assess whether Banco Pan is a worthwhile choice, it's crucial to examine several key elements of the institution. These are what we'll cover below:
- Account Opening Process: When it comes to opening accounts, Banco Pan offers a straightforward, fully digital process, simplifying the process for new customers. The entire process takes place online, directly through the app.
- Fees and Charges Policy: The bank takes a transparent and competitive approach to fees and charges, which can be beneficial for those seeking to avoid excessive charges.
- Credit Card: Banco Pan offers its customers the option of having a credit card, expanding their financial alternatives.
- Range of Services: The institution offers a diverse range of services, encompassing different types of transfers, payments, lines of credit, investment opportunities, and rewards programs. This provides convenience and flexibility to users.
- Security Measures: Banco Pan operates in compliance with established regulations and standards, thus contributing to the security of customer funds.
- Simplified Access to Service: The communication process with the bank is simplified through various service channels, making support accessible to resolve any questions or requests.
Therefore, considering the aforementioned aspects, Banco Pan offers a comprehensive set of operations that reinforce its credibility and reliability.
What are Banco Pan's fees and rates?
Banco Pan is transparent about the fees and charges it charges its customers. Here are the main ones:
Product | Rate |
---|---|
Checking account | Exempt for digital accounts |
credit card | Annual fee: R$ 11.90 (main card) and R$ 5.95 (additional card) |
Personal loan | Interest rate: from 2.99% per month |
Vehicle financing | Interest rate: from 1.99% per month |
Real estate financing | Interest rate: from 9.99% per year |
Real estate consortium | Administration fee: from 10% of the value of the property |
Vehicle consortium | Administration fee: from 10% of the value of the property |
Life insurance | Prize: from R$ 20.00 per month |
Car insurance | Prize: from R$ 50.00 per month |
Health insurance | Prize: from R$ 100.00 per month |
Home insurance | Prize: from R$ 50.00 per month |
Banco Pan customer service: how to get in touch?
Banco Pan offers customers channels to contact them and make their daily lives easier. Check it out!
- Via chat, 24 hours a day, directly through the app.
- Telephones: Capital Cities and Metropolitan Regions: 4003-0101; Other Locations: 0800-888-0101
How to open an account at Banco Pan?
To open an account at Banco PAN, you must follow the steps below:
- Download the Banco PAN app from your mobile app store.
- Open the app and click “Open your account”.
- Fill in the registration form fields with your personal and contact details.
- Send a photo of your identification document (RG, CNH or RNE).
- Send a selfie of yourself.
- Wait for your data to be analyzed.
- If your data is approved, you will receive an email with a link to complete your registration.
- In the link, you will be asked to create a password for your account.
- That's it, your account has been opened!
Frequently asked questions
[faq]