It is possible to Do you trust Agibank? Is it a good bank? Check out our review

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Igor

With over a decade of experience in SEO and digital marketing, Igor Bernardo specializes in organic traffic strategies that deliver real results—such as increased visibility, generated...

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05/07/2025

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Agibank is a Brazilian digital bank founded in 2012. It is a 100% digital company, with no physical branches, and offers a variety of financial services, including checking accounts, debit and credit cards, loans, investments, and insurance.

Agibank is one of Brazil's most popular digital banks, with over 10 million customers. The company offers a variety of benefits, including reduced rates and fees, personalized service, and fast transactions.

However, is Agibank trustworthy? In this article, we'll show you how to analyze the bank and find out if you can trust it. Stay tuned to the end and find out!

Is Agibank safe?

Given the issue raised in this topic, we can confidently state that Agibank is an extremely secure banking institution. This conclusion is the result of a detailed analysis of several criteria that provide a comprehensive overview of the institution and highlight its distinctive characteristics.

To assess bank security, it is essential to carefully consider the following aspects:

  • Regulation and Deposit Protection: It's imperative to verify that the bank is properly regulated by a competent financial authority, such as the Central Bank of Brazil, and that it offers robust deposit insurance to protect customer funds.
  • Reputation and Financial Stability: The bank's reputation, financial stability, and track record should be thoroughly scrutinized. Ensuring the bank is transparent about its fees and charges builds customer trust.
  • Online Security Measures: Evaluating online security measures is crucial, as protecting customers' personal and financial information is a priority. Furthermore, the quality of customer service and the bank's financial health also play a decisive role.
  • Asset Diversification and International Connections: The institution's asset diversification and international connections may indicate its ability to weather financial challenges. Consulting credit rating agencies can also provide additional information.

After completing the analysis of these elements, it becomes unequivocally clear that Agibank is undoubtedly a safe choice for customers.

Is Agibank regulated by the Central Bank of Brazil?

If you are considering opening an account with Agibank or if you are already a customer and want to evaluate its features, it is essential to understand that Agibank is subject to regulatory oversight by the Central Bank of Brazil.

Banking regulation encompasses a set of laws and regulations established by financial authorities to monitor banking activities. This set of measures aims to ensure the transparency of transactions, protect customers' interests, and guarantee the financial stability of the system.

Financial institutions subject to regulations are required to follow guidelines whose main objectives are to protect customers, maintain adequate capital levels to face potential crises, prevent illicit activities such as money laundering, and implement sound governance and risk management practices.

How can I check if a bank is registered with the Central Bank of Brazil?

Want to find out if Agibank or another bank is registered with the Central Bank of Brazil? Learn how!

  1. Click here to go directly to the Central Bank of Brazil website.
  2. Access the “Conglomerates” or “Institutions” tab
  3. In the search bar, type the name of the bank.
  4. When the bank name appears, click on it.
  5. You will see the Central Bank of Brazil's record for the bank in question.

Agibank on ReclameAqui

The best place to find out Agibank's rating is on Reclame Aqui. This is where customers share their opinions about banks.

On Reclame Aqui, Agibank's current rating is 8.5, which is considered an excellent rating by customers.

Most complaints about the bank are about financial activity on the account, such as undue charges or errors.

The company has already responded to 100% of the website's complaints and, according to the number of customer reviews, 92.3% of the problems have been resolved.

Is Agibank good? Is it a good account?

Here are some criteria to help you evaluate Agibank and see if it's a good bank for you:

  • Account Opening Process: The Agibank account opening process is digital and can be completed through the company's website or app. To open an account, you'll need a CPF (Brazilian Individual Taxpayer Registry), ID (RG), proof of residence, and proof of income.
  • Fees and Rates Policy: Agibank offers competitive rates and fees. The checking account is free, with unlimited withdrawals from Banco24Horas ATMs and unlimited transfers between Agibank accounts.
  • Credit card: Agibank offers a variety of credit cards, with options for all customer profiles. The cards are issued by Mastercard and offer benefits such as a rewards program, insurance, and assistance.
  • Range of Services: Agibank offers a variety of financial services, including accounts, investments, loans, and more.
  • Security measures: Agibank invests in security to protect its customers' data and money. The company uses data encryption, two-factor authentication, and other security measures to prevent fraud and theft.
  • Simplified Access to Customer Service: Agibank offers personalized and responsive service to its customers. Customer service can be provided via the website, app, phone, or WhatsApp.

What are Agibank's fees and rates?

Agibank has a transparent list of its fees and charges. Check it out:

Service Tariff
Checking account Free
Debit card Free
credit card Annual fee of R$ 12.99 per month from the 4th month onwards, exempt for those who invest R$ 5 thousand or more in the CDB or have an average monthly balance of R$ 1 thousand
Withdrawal from Banco24Horas ATM Free up to 4 withdrawals per month, R$ 8.99 from the 5th withdrawal
Transfer between Agibank accounts Free
Transfer to other banks Free via PIX, R$ 3.99 via TED
Payments Free via QR code, R$ 3.99 per boleto
Duplicate credit card R$ 9.90

Agibank customer service: how to contact us?

Agibank is known for providing excellent customer service, always offering convenience to everyone. Here's how to get in touch:

  • Via chat, through the app.
  • Telephone service: 0800 60 20022; 0800 730 0999; 0800 601 2202.

How to open an account at Agibank?

Want to open an account with Agibank? Follow the steps below:

Here are the steps to open an account at Agibank:

  1. Access the Agibank website or app.
  2. Click on the “Open your account” button.
  3. Fill in the requested information, including your CPF, ID, proof of residence, and proof of income.
  4. Take a selfie and record a video of yourself.
  5. Accept the terms and conditions of use.
  6. Please wait for your account to be analyzed.

Your account review can take up to 24 hours. If approved, you'll receive an email or SMS with access information.

Frequently asked questions

[faq]

Sobre o autor

Igor Bernar

Igor

Editor-in-Chief

With over a decade of experience in SEO and digital marketing, Igor Bernardo specializes in organic traffic strategies focused on real results—such as increased visibility, lead generation, and sales. He currently heads the SEO department at Geniuzz.

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