Next Bank Is it reliable? Is it a good bank? See our review!

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Perfil completo25/09/2025
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Banco Next is a Brazilian digital bank, founded in 2017 by Bradesco. The bank offers a fee-free checking account, debit and credit cards, investments, and loans, all through a mobile app.
But is Banco Next trustworthy? In this article, we'll do a complete review of Next and show you everything you need to know about it. Stay tuned to the end and find out!
Is Banco Next safe?
In response to the question raised in this thread, we can confidently state that Banco Next is a safe banking institution. This conclusion is the result of a comprehensive analysis of several criteria that highlight its distinctive characteristics.
To assess bank security, it is essential to consider the following aspects:
- Regulation and Deposit Protection: It's crucial to verify that the bank is properly regulated by a competent financial authority, such as the Central Bank of Brazil, and that it offers deposit insurance to protect customer funds.
- Reputation and Financial Stability: The bank's reputation, financial stability, and track record should be thoroughly scrutinized. Ensure the bank is transparent about its fees and charges, which builds customer trust.
- Online Security Measures: Evaluating online security measures is crucial, as protecting customers' personal and financial information is a priority. Furthermore, the quality of customer service and the bank's financial health are also determining factors.
- Asset Diversification and International Connections: The institution's asset diversification and international connections may indicate its ability to weather financial challenges. Consulting credit rating agencies can also provide additional information.
After analyzing these elements, it is clear that Banco Next is, in fact, a safe option for customers.
Is Banco Next regulated by the Central Bank of Brazil?
One question many people ask about Next Bank is whether it is regulated by the Central Bank of Brazil.
If you're a Next customer or considering becoming one, you can be sure you're making the right decision. Banco Next is a highly reliable institution that operates under the supervision of the Central Bank of Brazil, which is essential for its operations throughout the country.
Banking supervision encompasses a wide range of rules and regulations stipulated by financial authorities for the purpose of monitoring banking activities.
This process ensures transparency of operations, protects customer interests and maintains financial stability.
Furthermore, supervision also encourages compliance with international standards, which reinforces confidence in financial systems.
Therefore, to operate in Brazil, Banco Next is regulated by the Central Bank of Brazil.
How can I check if a bank is registered with the Central Bank of Brazil?
Find out how you can find out for yourself whether Next Bank is regulated by the Central Bank of Brazil:
- Click here to access the website of the Central Bank of Brazil.
- Access the “Conglomerates” tab.
- Search for the name of the bank you want.
- When Next's name appears, click on it to see the bank's full rating.
Next Bank on ReclameAqui
Reclame Aqui offers a comprehensive review of Next Bank. Check out what customers are saying:
- On Reclame Aqui, Banco Next's current rating is 8.3, which is considered an excellent rating by customers.
- Most of the complaints regarding the bank are about the account, cancellations and customer service.
- The company has already responded to 99.8% of the complaints on the website and, according to the number of customer reviews, 89.4% of the problems have been resolved.
Is Banco Next good? Is it a good account?
Here are some criteria to help you evaluate Next Bank and see if it's a good bank for you:
- Account Opening Process: Opening an account at Banco Next is quick and simple. It can be done through the bank's app, available for Android and iOS.
- Fees and Rates Policy: Banco Next charges no fees for maintaining a checking account. Additionally, the bank offers a number of free services.
- Credit card: Banco Next offers two types of credit cards to suit all customers.
- Range of Services: The bank offers a full range of services for those who need to move their money.
- Security Measures: Next uses all security measures to serve its customers.
- Simplified Access to Service: Next offers personalized service 24 hours a day, 7 days a week.
What are Banco Next's fees and rates?
Banco Next has a clear list of its fees. Check it out:
Service | Rate |
---|---|
Checking account | Free |
Debit card | Free |
credit card | Free (Next) |
Transfer between Next accounts | Free |
Withdrawals and deposits at Bradesco and Banco24Horas ATMs | Free (4 times a month) |
Bill payment | Free |
Cell phone top-up | Free |
Pix | Free |
Issuing an international credit card | R$ 180.00 |
Banco Next customer service: how to contact us?
Banco Next has the following service channels:
- Via chat, 24 hours a day, directly through the app.
- Telephone service: 0800 722 6398.
How do I open an account at Banco Next?
Here's how to open your Next account:
- Download the Next app from the App Store or Google Play.
- Open the app and click “Open account”.
- Enter your personal information, such as name, CPF, date of birth, address and telephone number.
- Send a photo of your ID and proof of residence.
- Wait for your registration to be approved and you will have your Next account!
Frequently asked questions
[faq]