Sofisa Bank Is it reliable? Is it a good bank? See the full review below!

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Perfil completo05/07/2025
6 min de leitura
Banco Sofisa is a Brazilian bank headquartered in São Paulo. Founded in 1961 by Varujan Burmaian, it operates in the asset management market, offering credit operations to small and medium-sized businesses and current accounts, loans, and fixed-income investments to individuals through its digital platform "Sofisa Direto."
But is Banco Sofisa trustworthy? Do you know this bank well?
In our article, we'll show you what to analyze to answer this question and ensure you're with a good bank. Stay tuned to the end and find out!
Is Banco Sofisa safe?
In answer to this topic's question, yes, Banco Sofisa is a safe banking institution. This conclusion emerges from analyzing a variety of criteria that provide a comprehensive understanding of the institution and highlight its characteristics.
If you want to analyze the bank's security, consider the following factors:
- Check that the bank is properly regulated by a competent financial authority, such as the Central Bank of Brazil, and that it offers deposit insurance to protect customer funds.
- Examine the bank's reputation, financial stability, and track record, ensuring it is transparent about its fees and charges.
- Consider your online security measures, the quality of your customer service, and the strength of your financial situation.
- Assess the institution's asset diversification, its international connections, and consult credit rating agencies.
With the conclusion about these elements, you will see that Sofisa bank is indeed a safe bank.
Is Banco Sofisa regulated by the Central Bank of Brazil?
If you want to open a Sofisa account, or if you already have one and want to analyze its features, please note that Sofisa is regulated by the Central Bank of Brazil.
Banking regulation encompasses a set of laws and regulations established by financial authorities to oversee banking activities. This aims to ensure the transparency of operations, the protection of customer interests, and financial stability.
Financial institutions subject to regulations are required to follow guidelines aimed at protecting customers, maintaining adequate capital levels to deal with potential crises, preventing illegal activities such as money laundering, and adopting sound governance and risk management practices.
How can I check if a bank is registered with the Central Bank of Brazil?
To find out whether a bank is regulated or not, follow the steps below:
- Access the website of the Central Bank of Brazil directly by clicking here.
- You will be on a page with two tabs: Institutions and Conglomerates.
- Search both to find your bank's name and see if it is properly regulated.
- To do this, enter the name of the bank.
- You will see the Central Bank of Brazil's rating for the bank in question.
Banco Sofisa on ReclameAqui
Reclame Aqui has become a benchmark for evaluating banks, institutions, companies, and services. It provides customer reviews and allows you to gauge your satisfaction rate in your daily life.
On Reclame Aqui, Banco Sofisa's current rating is 8.2, which is considered an excellent rating by customers.
Most of the complaints regarding the bank are related to accessing the Sofisa account via Internet Banking.
The company has already responded to 100% of the website's complaints and, according to the number of customer reviews, 86.8% of the problems have been resolved.
Is Banco Sofisa good? Is it a good account?
Here are some criteria to help you evaluate Sofisa Bank and see if it's a good bank for you:
- Account Opening Process: Opening an account with Sofisa Direto is quick and simple. It can be done online, through the app, or by phone.
- Fees and Rates Policy: Sofisa Direto offers a competitive fee and rate policy. The checking account is free, with unlimited withdrawals at Banco24Horas ATMs. The credit card is also free, with no annual fee.
- Credit Card: Sofisa Direto offers a variety of credit cards, including Visa, Mastercard, and Elo. These cards offer benefits such as a loyalty program, travel insurance, and cashback.
- Range of Services: In addition to checking accounts and credit cards, Sofisa Direto offers a range of financial services, such as fixed and variable income investments; loans; insurance; and private pension plans.
- Security Measures: Sofisa Direto adopts strict security measures to protect its customers' data.
- Simplified Access to Customer Service: Sofisa Direto offers 24/7 customer service via phone, chat, and email. Customer service is provided by a team of specialists trained to meet customer needs.
Therefore, considering the aforementioned aspects, Banco Sofisa has a set of banking operations that are excellent for customers.
What are Banco Sofisa's fees and charges?
Banco Sofisa has a simplified list that clearly shows all its fees and charges:
Service | Rate/Tariff |
---|---|
Checking Account | Free |
Credit card | Zero annual fee |
Investments | Management fee of 0.5% to 1.5% per year |
TED | R$ 12.00 |
DOC | R$ 12.00 |
Check deposit | R$ 10.00 |
Withdrawals from Banco24Horas ATMs | Free |
Withdrawals from ATMs outside the Banco24Horas network | R$ 10.00 |
Bill payment | 2,99% of the account value |
Issuing a duplicate credit card | R$ 10.00 |
Banco Sofisa customer service: how to get in touch?
Banco Sofisa offers 24-hour customer support whenever you need it. Here's how to get in touch:
- Via chat, 24 hours a day, directly through the app.
- Telephones: Capitals and Metropolitan Regions: 30037255; Other Locations: 0800 723 5500.
How do I open an account at Banco Sofisa?
To open an account at Banco SOFISA, follow the steps below:
- Visit the Sofisa Direto website or download the mobile app.
- Click on “Open Account”.
- Fill out the registration form with your personal information, such as name, CPF, RG, address and telephone number.
- Upload a photo of your ID and a selfie.
- Agree to the terms and conditions of Sofisa Direto.
- Wait for credit analysis.
If your credit is approved, you will receive an email with instructions to complete your account opening.
Frequently asked questions
[faq]