How to cancel C6 Bank account? Learn all the ways!

C6 Bank is a digital bank that has been very successful in Brazil, offering a variety of credit options and a free account that can be used for all your transactions directly through the app.

But even though it's an interesting bank, you may want to cancel your C6 bank account. Whatever the reason, the process is simple and can be done quickly, just as you opened it.

Follow our article to learn how to cancel your C6 Bank account without any hassle!

How do I cancel my C6 account?

Before canceling your C6 Bank account, there are a few things you should know to ensure the process goes smoothly.

To begin, you must transfer the remaining balance to another account of your choice, ensuring it is zero for the closure to complete.

Regarding Investments, arrange for the redemption of your investments or transfer your investments to another institution, as necessary.

Additionally, it is essential that you settle any outstanding overdraft balances to ensure there are no outstanding debts.

Also make sure there is no remaining balance in your C6 Global Account and, if there is, make the corresponding transfer.

If you have recurring bills linked to your account, change the payment method to avoid any issues.

Finally, for the points accumulated at C6 Store, request cashback and convert the amount into cash or use the points to purchase products of your interest.

By completing these steps, your account closure request will be processed efficiently and smoothly. And you can complete the entire cancellation process directly through the app, hassle-free.

Is it possible to cancel the C6 account through the app?

Because it's a digital bank, closing your C6 Bank account is done online, through the app on your mobile device. Follow these steps to close your C6 account:

1. Open the C6 Bank app (available for Android and iOS).
2. Tap your profile icon located in the top right corner of the screen.
3. Access the “Settings” menu next to the “Profile” option.
4. In the “Account Settings” section, select the “Manage Accounts” option.
5. On the next screen, choose the option “Close C6 account”.
6. Follow the on-screen instructions and confirm the cancellation.

By following these steps, you'll complete the process of closing your C6 account efficiently and conveniently. Remember, it's essential to ensure all financial obligations are settled before proceeding with the cancellation.

Can I cancel my C6 account online?

C6 Bank is a digital bank that operates primarily through its app, which you must use to manage your account and complete all procedures.

Because of this, you can't access your account through the website. So, if you want to close it, you must use the app, which is where you control your entire account and have all the information you need.

How do I cancel my C6 account by phone?

Because it's a digital bank, you can use, monitor, and cancel your account directly through the C6 app.

However, the bank has several phone numbers you can call to ask any questions. Here are the numbers you can contact:

• Telephone (Capitals and metropolitan regions): 3003-6116;
• Other locations: 0800 660 6116;
• Whatsapp: (11) 2832-6088;
• 24-hour customer service: 0800 660 0060;
• Ombudsman: 0800 660 6060;

Although it's not possible to cancel your C6 Bank account over the phone, you can ask any questions you may have to the bank's experts.

Can I cancel my C6 account at a physical branch?

C6 Bank is known for being a digital bank. This means it doesn't have a physical branch, meaning the entire process, from account opening to account cancellation, is handled directly through the app.

So, as there is no physical branch, there is no option to cancel your account with the bank.

Do I need to schedule a cancellation?

One of the great advantages of digital banks is the ability to carry out all procedures whenever you need them.

With the C6 Bank app, you have access to your account 24/7. This means you can perform any procedure whenever you need, including canceling your account.

So, if you really decide to cancel, you can do so whenever you want, without needing to make any appointment.

I canceled my C6 account, what now?

If you cancel your account, the bank has up to 30 days, by law, to actually close it. This period is set to verify that everything is correct and that there are no outstanding debts.

From then on, your account has been effectively canceled and you are no longer a C6 Bank customer.

If you regret canceling your C6 Bank account, know that there is an interesting option that the bank offers: you can log into the app, access the website and choose the "reactivate account" option.

This way, by following the procedure, the account will be reopened and you can use it again.

This way, having an account or canceling a C6 Bank account becomes a simple procedure that will meet your needs.

Did you enjoy learning more? Follow our articles to learn more about accounts at other banks.