Code 05 55 of Caixa: what does it mean?

When we make purchases using a credit card, we may encounter an error message on the terminal. While this is a common occurrence, it's understandable that we're concerned about the error and what it might mean. One of the most frequently reported errors has the code 05 55 and usually occurs with Caixa cards.

In this article, we'll cover code 05 on your Caixa card and its variants so you know what to do in this situation.

Follow our instructions to learn more about Caixa's code 05 55.

What is the code 05 55 that appears on the card?

Each error displayed by the card terminal provides the customer with a clue as to the problem and how to resolve it. In the case of Caixa's code 05 55, it's a credit card-related error.

The “code 05 55” means that the purchase was not approved for one of several reasons: lack of account limit, lack of balance or suspicious purchase.

This error code is closely related to Caixa cards, which often have varying codes.

Why might this error occur?

Caixa's code 05 55 occurs when your card has no balance, no credit limit, or a suspicious purchase is being made with your credit card. So, you need to know exactly why so you know how to resolve it later.

• Lack of credit limit: Your credit card may not have the credit limit you need to make the purchase you need at that moment. This error message appears.
• If it is a prepaid or debit card, you may not have the necessary balance in your account to make your purchase at that time and, therefore, receive the code 05 55.
• If you make a purchase somewhere that the bank deems suspicious, or appears to be fraudulent, you may receive the error as a way to protect your account and card.

How to resolve code 05 55?

If you made a purchase with your Caixa credit card and received the code 05 55, there are some steps you can take to resolve the error:

• Limit: Check if your card limit allows you to make the purchase you currently want.
• Balance: If it's a prepaid or debit card, make sure you have the balance available in your account before making the transaction.
• Contact your bank: If you are purchasing and are sure you have a balance, but received the error, contact your bank to confirm your identity and that you are making the purchase.
• Use another card or payment method: if nothing works, you can try another payment method to make your purchase or use another credit card.

When an "error 05" occurs due to a lack of available credit on your credit card, there are several steps you can take to resolve the situation. One option is to pay the bill to release the blocked credit limit or request a credit limit increase from the card-issuing bank. It's important to remember that in the event of late payments or outstanding bills, you must resolve the situation before making new purchases.

On the other hand, if you suspect unauthorized purchases, contact the financial institution to confirm that you are the cardholder making the purchase. This will allow the company to release the payment. It's essential to follow the bank's instructions to resolve the issue and ensure transaction security.

Other card-related errors

There are several possible variations of Caixa's code 05. Check out what they are and what you can do about each:

With this, you now know what happens when you enter Caixa code 05 and can find the solution.

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