Code of error 58 on the card machine: how to solve it?
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Perfil completo05/07/2025
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For those who regularly use credit cards, whether as a retailer or a customer, it's possible to encounter errors when completing a purchase. One of these errors is code 58. At this point, it's important to understand the error's meaning.
Although it's quite common, people often don't know what to do if they encounter error 58 on their card reader. So, we'll show you what can cause this error and how to resolve it.
Follow the article and get all the information.
What is error 58 on the card?
If you receive a credit card code 58 from your card reader when making a purchase, this is one of the most common errors that can occur. This error is linked to your account and your credit card provider.
Error 58 generally means that the card doesn't have enough credit to purchase the product. In other words, the purchase amount exceeds the current available credit limit.
Because of this, it is an error that happens quite often and is simple to resolve.
Why might this error occur?
Generally speaking, there are a few simple reasons why you might see error code 58 on your credit card terminal. These are:
- Purchase above the amount of the available limit on the credit card.
- Transaction not authorized by the bank due to lack of available credit or for security reasons.
So, in general, the fact that there are no limits is the biggest problem that leads to an authorization error by the bank when releasing the purchase, that is, you must find other ways to make the payment since there is no available limit.
How to resolve error 58?
The credit card error 58 problem, like many others, can be resolved in a few different ways, depending on the situation and the bank where you have your account.
- If you have a limit and the purchase is denied, you must contact the bank so that it can be released and you can then purchase normally with your credit card.
- If you really don't have a credit limit on your card, you can try to get a limit increase with your bank to make your purchase.
- Another option is to prepay part of your bill so the credit is released and you can make the purchase. At some banks, making the payment directly in the app releases the amount immediately. Nubank offers this option, and Itaú allows you to pay bills in the app and release the amount, among many other banks.
- If you are unable to release the limit, another alternative is to make the payment in another way, with another card, cash, PIX, etc.
That's it. Now you can release your limit, make the payment, and you'll no longer have the code 58 on your credit card.
Other errors related to the card limit
Several errors can occur when making a payment with a credit card terminal. Code 58 is one of the most common.
But there are others that arise, many related to the same error or other problems with the card.
Check out some more common credit card mistakes:
| Error | Cause | Solution |
| Error 12 | Card failure. | Try again or request a replacement card. |
| Error 16 | Invalid card. | Request a replacement card. |
| Error 38 | Incorrect password. | Contact the bank to release the password. |
| Error 41 | Limit exceeded. | Request limit increase. |
| Error 51 | Limit exceeded or suspicious purchase. | Contact the bank. |
| Error 54 | Expired card or wrong expiration date. | Check expiration date and use valid card. |
| Error 61 | Limit exceeded. | Contact the bank to request a limit increase. |
| Error 78 | Card blocked. | Contact the issuer to unlock or unlock at an ATM. |
| Error 1016 | Insufficient Balance. | Request a limit increase or contact the broadcaster. |
If you want a complete list of errors in the card machine, Click here!
Now, whether you're a customer or a retailer, if you encounter credit card code 58, you know how to resolve it.
Keep browsing the site for more exclusive tips just for you.