How to cancel Marisa card? Learn some easy ways now!
Escrito por
With over a decade of experience in SEO and digital marketing, Igor Bernardo specializes in organic traffic strategies that deliver real results—such as increased visibility, generated...
Perfil completo05/07/2025
8 min de leitura
Marisa stores are known for offering lower-priced products, such as underwear, bed, bath, and table linens, and women's clothing. Because of this, the store has its own credit card, the Marisa card, also known as the MBank card.
But you may have the card and want to cancel it. In this case, there are a few ways to do so. In this article, we'll show you how to easily cancel your Marisa card and all the options available.
Read on to find out how to cancel your Marisa card, plus everything you need to know before canceling.
You will see in this article:
- Is the Mbank card a Marisa card?
- How do I cancel my Marisa card?
- How do I cancel my Marisa card in physical stores?
- How do I cancel my Marisa card over the phone?
- How do I cancel my Marisa card by email?
- How do I cancel a Marisa card issued by Itaucard?
- Rules for canceling the Marisa card
- Reasons to cancel your Marisa card
- Is it worth canceling the Marisa card?
Is the Mbank card a Marisa card?
Yes, the Mbank card is the Marisa card. It's a credit card that comes in two forms: private label (store card) and is exclusively for use in physical stores, online, and through the Marisa app, or issued by Itaú Unibanco in partnership with Marisa.
The Mbank card offers Marisa customers a variety of benefits, including discounts on purchases, special installment plans, and access to exclusive promotions. The card also offers a range of financial benefits, including a free annual fee, a rewards program, and life insurance.
To apply for an Mbank card, simply visit a Marisa store and present the necessary documents. The card is instantly approved and can be used immediately.
To access the services, you have a few ways:
- Access the Mbank card website here.
- Talk to the Mbank card WhatsApp.
How do I cancel my Marisa card?
You may have an Mbank card and decide to cancel it. Marisa stores offer several ways to cancel your card.
You can cancel your Marisa card in the following ways:
- In physical stores.
- By phone.
- By email.
- Through the website.
Check out each form in detail.
How do I cancel my Marisa card in physical stores?
Canceling your Marisa card at a physical store is very simple and you can cancel your Mcard in just a few minutes.
Here's how to proceed:
- Visit one of Marisa's physical stores with your credit card and original documents, such as your ID and CPF.
- Go to the customer service center, where an agent will be available to assist you.
- Ask the attendant to cancel the card.
- After the process is confirmed, your card will be officially canceled, and you can safely dispose of it.
How do I cancel my Marisa card over the phone?
Alternatively, you can cancel your Marisa card by contacting the customer service center by phone, depending on your location. Here's how:
- Start communication by calling the call center at 4004-2211 (for state capitals) or 0800 728 1122 (for other locations).
- When contacting us, select the option to speak to an attendant.
- Inform the attendant that you wish to cancel your Marisa card.
- Continue confirming the data and following the indicated procedure until the process is completely completed.
How do I cancel my Marisa card by email?
Marisa stores have a system where you can request cancellation via email. Here's how:
- Open your email program and compose a message addressed to Marisa support. Use the specific email address for cancellations, which is usually [email protected].
- In the subject line of the message, include “Marisa Card Cancellation Request.”
- In the body of the email, provide the required information, such as your full name, Marisa card number, and a brief justification for cancellation.
- Be sure to include any additional information that may be requested, such as ID and CPF, to ensure the authenticity of the request.
- Request an email confirmation once your cancellation is processed.
- Please wait for a response from our customer service team for any further verification or confirmation of cancellation.
How do I cancel a Marisa card issued by Itaucard?
If your Mbank card is in partnership with Itaú Bank, you can cancel it directly through the website, phone, or app.
- Access Itaú's official website by clicking here.
- Or open the Itaú cards app on your smartphone.
- If you're a current account holder, use your branch, account details, and password to access services. Otherwise, use your card number and password as your login.
- Type “Chat” to start a conversation with one of our agents.
- Express your interest in canceling the card and confirm the requested information.
To cancel by phone, use the following numbers:
- Customer Service Center: 3003 3030 (capitals and metropolitan regions).
- SAC (Customer Service): 0800 724 484.
Simply call one of the numbers above and request to cancel your Marisa Itaucard. Be sure to provide all necessary information when speaking with the agent.
Rules for canceling the Marisa card
Canceling a card can present challenges, and it's crucial to be aware of potential issues when closing your Marisa card, such as:
- Outstanding Debt: Before canceling your card, it is imperative to pay off any outstanding debt associated with it.
- Cancellation Fees: Before deciding to cancel, check for possible fees related to the procedure.
- Insufficient Communication: Failure to communicate properly during cancellation can result in complications, such as unwanted future charges or negative impacts on your credit history.
- Difficulty Contacting the Customer Service Team: If you have difficulty contacting your card's customer service team, the cancellation process can be challenging. In this case, see the various ways to cancel.
To avoid these problems, it is essential to contact Marisa and follow the precise instructions to cancel your card correctly.
This way, you won't have any problems canceling.
Reasons to cancel your Marisa card
There are several reasons why someone might want to cancel their Marisa card. Below, we've listed the most common:
- Undue charges on the invoice.
- Better credit card options.
- Do not use the card for purchases.
- Dissatisfaction with the store and service.
- Financial reorganization.
Whatever the reason, it is your right as a customer to cancel, following the rules so that you don't have any problems when making payments.
Is it worth canceling the Marisa card?
After analyzing your card and seeing everything it has to offer, as well as observing the conditions, you need to consider whether it is really worth canceling your Mbank card.
Here are some cases in which it may be worth canceling your Marisa card:
- If you are not a frequent customer of Marisa stores: If you rarely shop at Marisa stores, the card doesn't offer many benefits. In this case, canceling your card could be a good way to save money.
- If you are having trouble paying your bills: If you're having trouble paying your card bills, canceling your card can be a way to avoid unnecessary interest and charges.
- If you have other credit cards with better benefits: If you have other credit cards with better benefits and rates, canceling your Marisa card may also be a good option.
If you're thinking about canceling your Marisa card, it's important to consider all of these factors before making a decision.
If the answers are yes, see the possible ways to cancel and request that your Marisa card be canceled.
Did you like the content? Keep browsing for more card tips.