How to cancel the Magalu Card? Discover 4 ways!
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Perfil completo05/07/2025
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Magalu is a large franchise of stores located throughout the country, offering a wide variety of electronics, furniture, and kitchen products. Because of this, many people choose to shop in-store or online.
And one of the services offered is the Magalu card, a credit card with no annual fees that offers several benefits when you make purchases in stores, such as better installments and discounts.
But you might want to cancel your Magalu card. Do you know how? In this article, we'll cover the cancellation process and four easy ways to cancel your Magalu card. Read on!
You will see in this article:
Magalu Card Cancellation
The Magalu card must be canceled when you no longer need the store's service or, for whatever reason, you want to get rid of the card.
People often cancel for financial reasons or because they have cards with more benefits. There are also those who have had issues with the store and want to cancel.
In any case, you need to carefully consider whether it's worth canceling your Magalu card before making the request.
How do I cancel my Magalu card?
As mentioned at the beginning, the Magalu Card can be canceled in four ways. This shows the company's interest in providing freedom to its customers and making card delivery easier.
So, if you are already a customer and want to cancel, you can use one of the following methods:
- Telephone;
- Chat;
- E-mail;
- Physical store.
How to Cancel the Magalu Card by Phone
If you really want to cancel your Magalu card, Magazine Luiza recommends canceling the card over the phone as the preferred method.
To perform this action, you must contact the Customer Service Center using the following numbers:
- Capitals and Metropolitan Regions: 3003 3030
- Other locations: 0800 724 4845
- For the hearing and speech impaired: 0800 724 4838
Service through these numbers is available from Monday to Saturday, from 8 am to 8 pm.
If you experience any difficulties with the numbers listed, you can also contact Customer Service, which is available 24 hours a day. In this case, the number to use is 0800 310 0002.
The process is simple. Call and speak to one of our representatives. Then, request the cancellation.
After confirming some information and documents, the cancellation will take place. This process is very quick.
How to Cancel the Magalu Card via Chat
You can cancel your Magalu card online.
Through the company's website or app, you can cancel your Magazine Luiza card using the available Chat.
In the app:
- Open the Magalu app.
- Log in with your account.
- Locate the “Contact Us” or “Contact Us” option.
- The chat will open and you can cancel with the help of the virtual assistant.
To cancel via the website, follow the steps below:
- Access the official Magazine Luiza website here.
- Click on “Service” in the top menu.
- Select the Magalu icon in the lower right corner.
- Indicate that you wish to speak to an attendant.
The virtual assistant will be ready to assist and guide you through all the necessary steps to complete the cancellation of your credit card efficiently.
How to Cancel the Magalu Card by Email
An additional alternative to canceling your Magazine Luiza credit card is by sending an email.
To begin this process, write a clear and precise message expressing your desire to cancel and forward it to [email protected].
By clearly detailing your request, you can expect a response to your cancellation request within a few days.
This communication channel provides a convenient option for customers who prefer to use email as a means of contact and allows the Magazine Luiza team to process your order efficiently.
To make cancellation as simple as possible, make sure you include all necessary information, such as card number, documentation, and reasons for cancellation.
How to Cancel the Magalu Card in Physical Stores
Finally, the alternative to canceling your Magalu card is to go in person to one of the chain's physical stores.
- Find a store near you.
- Talk to an attendant.
- Talk about canceling the card.
- Show your card and documents to prove your identity and cancel.
- Wait for the process.
Done. The card will be canceled.
Rules for canceling the Magalu card
Before proceeding with canceling your card, it's crucial to understand that this decision implies the definitive termination of your relationship with the issuing company. In other words, by choosing to cancel, you end not only the use of the card but also any existing relationship.
It's worth noting that if you wish to resume using your Magazine Luiza credit card in the future, you'll need to submit a new application for a new card. This process, in turn, will involve a new credit analysis.
In addition to these aspects, it is crucial to keep in mind that any installment purchases with pending payments will persist, and invoices will continue to be generated until they are paid in full.
Failure to pay will result in interest and fines being charged, which may result in your name being blacklisted.
Therefore, it is essential to settle any outstanding debts before proceeding with cancellation in order to avoid further financial implications and maintain your favorable credit standing.
Reasons to cancel your Magalu card
There are many reasons for canceling a Magalu card, and they vary depending on the consumer's needs and preferences. Some of the most common reasons include:
- Indebtedness: If you have debt on your Magalu card, canceling it can be a good option to avoid interest and fines. However, it's important to remember that if you have installment payments, they will continue to arrive as normal until they are paid off.
- Product inadequacy: If you're not satisfied with the benefits or terms of your Magalu card, it might be a good idea to cancel and look for a product that better suits your needs.
- Problems with the company: If you've had any issues with your card issuer, such as unauthorized charges or poor customer service, canceling your card may also be an option.
- Changing consumption habits: If you've changed your spending habits and no longer use your Magalu card, it might be a good idea to cancel it to avoid unnecessary charges.
Therefore, you need to carefully analyze whether it is worth canceling and the reasons that lead you to cancel your card.
Is it worth canceling your Magalu card?
The answer to this question depends on your needs and preferences. If you have debt on your Magalu card, canceling it may be a good option to avoid interest and fines. However, it's important to remember that if you have installment payments, they will continue to arrive as normal until they are paid off.
If you're not satisfied with the benefits or terms of your Magalu card, it may be a good idea to cancel and look for a product that better suits your needs. For example, if you don't use your card frequently, it may be more advantageous to opt for a card with no annual fee.
If you've had any issues with your card issuer, such as unauthorized charges or poor customer service, canceling your card may also be an option.
However, if you have had problems with cloning, loss or theft of your card, you can temporarily block it and resolve the issue with the company.
So, what you need to do is analyze the best alternative and, if you see that it is ideal, cancel your Magalu card.
Did you like these tips? See more on our website and learn more about cards and financial matters.