How to cancel the Renner Card? See how convenient it is!
Escrito por
With over a decade of experience in SEO and digital marketing, Igor Bernardo specializes in organic traffic strategies that deliver real results—such as increased visibility, generated...
Perfil completo05/07/2025
7 min de leitura
Renner is a large franchise that is increasingly growing in Brazil and offers products at very affordable prices to its customers. It also offers an exclusive credit card for you to use.
But over time, many issues may arise, and you may need to cancel your Renner credit card. However, do you know how cancellation works?
In this article, we'll show you how to cancel your Renner card very simply. Follow along and find out!
Renner Card Cancellation
Canceling your Renner card occurs when you no longer wish to have the company's product or use it. It's important to note that Renner has the "Renner Card" and "My Card," which, although they are products of the same company, operate differently.
The difference is this: the Renner card is the store card, which can be used exclusively for purchases at Renner stores, but only within the franchise. You can pay directly with the card, with payment slips, or with invoices.
Meu Cartão is an international credit card, issued with a Visa or Mastercard logo, which means you can use it to make purchases anywhere in the world.
So, before canceling your Renner card, you should know what type of card you have.
How do I cancel my Renner card?
An important fact: Whether it's the Renner card or Meu Cartão, you must cancel your card by phone, directly with the company.
As of this writing, it was not possible to cancel the Renner card through the app or website. Similarly, it is not possible to cancel in physical stores.
Therefore, if you really want to cancel, you must contact Customer Service so that the procedure can be carried out.
How to Cancel the Renner Card
To cancel your Renner card, start the process by contacting the card issuer's Customer Service (SAC) using the number 0800 600 6601, dedicated to SAC Renner.
Renner Customer Service is available 24 hours a day, seven days a week, including holidays, to provide support whenever you need it.
When you're served, you should inform them that you wish to cancel and then follow the attendant's instructions. Remember to have your documentation ready.
How to Cancel My Card
If you intend to cancel your My Card, please contact the institution using the following numbers:
- 3004 5060 for capitals and metropolitan regions;
- 0800 725 0025 for the state of Rio de Janeiro.
After dialing the corresponding number, follow the step-by-step guide below to complete the procedure:
- Choose option 1 for “My Renner Card”;
- Enter the cardholder's CPF number;
- Select option 7 for “other services”;
- Choose option 9 to speak to an attendant;
- Provide the data requested by the call center;
- Ask the attendant to cancel your credit card.
That's it. From there, you must confirm all the requested information and, finally, you'll be able to cancel your Renner credit card.
How to Cancel a Renner Additional Card
If you only want to cancel an additional store card, please contact a customer service representative at the following numbers:
- 3004 5060 for capitals and metropolitan regions;
- 0800 073 6637 for other locations.
From then on, you will provide the cardholder's card details and the additional card details, requesting that it be cancelled by the Renner system.
Rules for canceling the Renner card
Before proceeding with card cancellation, it's crucial to thoroughly check for any outstanding financial obligations. Ensure all bills are paid and that there are no outstanding debts.
If you identify any irregularity, it is recommended that you regularize the situation before proceeding with the cancellation request.
In other words, to avoid card issues when canceling your card, you must pay off all outstanding debts. The correct process is:
- Contact Renner's Customer Service or open the app.
- See everything you owe and pay the amounts.
- Once your debts are paid off, contact Customer Service to cancel your order and you'll be able to cancel without any hassle.
That's it. Without any debt, you can cancel your card without any hassle and know that you won't have any outstanding debts after canceling your card.
Reasons to cancel your Renner card
There are several reasons why someone might choose to cancel their Renner card. Below are some common reasons:
- Change of Financial Institution: If the cardholder decides to switch to another financial institution or opt for a credit card from another company that offers better conditions.
- Unfavorable Fees and Rates: Dissatisfaction with interest rates, annual fees, or other fees associated with the card may be grounds for cancellation.
- Payment Conditions: Changes in payment terms or card policies that no longer meet the cardholder's needs.
- Dissatisfaction with Benefits: If the cardholder is not satisfied with the benefits, reward programs or advantages offered by the Renner card.
- Security Issues: If the card has been compromised, lost or stolen, the cardholder may choose to cancel it for security reasons.
- Irregular or Unauthorized Use: If there is suspicious activity, unrecognized transactions, or unauthorized use of the card.
- Change in Financial Habits: Changes in lifestyle or financial habits may lead someone to reevaluate the need for the Renner card.
- Poor Customer Service: Negative experiences with customer service, lack of support or efficient problem resolution.
- Financial Planning: In situations where the cardholder decides to simplify their finances or reduce the number of credit cards in use.
Please note that the decision to cancel a Renner card should be made after carefully considering personal financial aspects and, if necessary, after consulting customer service for further clarification.
So, if you have any of these questions or any others, you can cancel your Renner card without any problems.
Is it worth canceling the Renner card?
While the Renner card offers some specific benefits for purchases at its stores, its usefulness in other everyday situations is limited. This is due to the lack of points accumulation and the lack of reimbursement for part of the expenses, resulting in few benefits for the user in their daily lives.
Considering these factors, we recommend exploring the best store card options available in Brazil. By doing so, you'll be able to identify benefits that best align with your profile, finding a solution that best suits your current situation.
Therefore, you should analyze your profile to determine if it's really worth canceling your Renner card. If you want a card that offers more benefits outside of the store, it's worth checking out other options. Likewise, if you shop a lot at Renner, it's worth considering keeping the card.
Did you like the tips on how to cancel your Renner card? Learn more on our page.