How to close account at Banco do Brasil?

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Igor

With over a decade of experience in SEO and digital marketing, Igor Bernardo specializes in organic traffic strategies that deliver real results—such as increased visibility, generated...

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05/07/2025

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Banco do Brasil is one of the largest Brazilian banks, operating throughout the country and offering a variety of financial services to the general public, including bank accounts.

However, you may already have an account with this bank and want to close your account at Banco do Brasil, regardless of the reason.

Therefore, in this guide, we will show you how to cancel your account and the means available to you to do so in a very simple way.

Stay tuned to the end to learn how to close your Banco do Brasil account.

How do I cancel my Banco do Brasil account?

Before closing any Banco do Brasil account, there are a few things you need to consider:

  • Your account must be zero, meaning you must transfer the balance to another account or withdraw the money before closing it.
  • Be careful if you have any accounts registered for direct debit, as these must be transferred to other accounts before closing. This way, you avoid problems when making payments.

Therefore, you have a few options available for canceling your Banco do Brasil account.

Is it possible to close a Banco do Brasil account via the app?

You can close your Banco do Brasil Easy Account through the app, which is the fastest and most readily available method for this type of account.

To do this, open your app and log in to your account.

When navigating through the menu, you will find the last option within “Current Account” called “Close Current Account”.

When selecting this option, a new screen will be displayed, alerting you about the closure procedure.

If you're completely confident and agree with the decision to close the account, click "Yes, I want to close this account." Proceed with the confirmation, and your Banco do Brasil Easy Account will be closed.

After this process, it's important to note that account access may no longer be available. Make sure you understand all the implications before finalizing the account closure.

Can I close my Banco do Brasil account online?

Although it is possible to close your Banco do Brasil account through the app, the same cannot be done through internet banking.

According to the financial institution, to provide you with greater security when carrying out procedures with your bank account, the option to close your Banco do Brasil account online is not available.

How do I close my Banco do Brasil account by phone?

An interesting option for those who want to close their Banco do Brasil account is to call the customer service center and request account cancellation.

To do this, use one of the numbers below:

  • 4004-0001 (capitals and metropolitan regions) or 0800 729 0001 (other locations).

During the call, speak to the representative and explain your desire to close your bank account. Follow the instructions provided and provide the requested document and account number.

Now, just wait for the procedure to happen.

Once canceled, the bank has up to 30 days to close it permanently.

How do I close a Banco do Brasil account at physical branches?

Another easy way to close your Banco do Brasil account is through physical branches.

To close your account, go to one of the Banco do Brasil branches with a photo ID.

Upon arrival, speak to the manager and inform them that you wish to cancel your bank account.

You will then fill out a cancellation form and send it to the bank, requesting that the account be closed permanently.

Do I need to schedule a cancellation?

One of the biggest advantages is that you don't need to schedule the cancellation of your Banco do Brasil account. You can do it whenever you need.

To do this through the app, simply log in at any time and request cancellation.

At physical branches, you must close your transaction within the bank's opening hours. Simply bring your ID and speak to a manager.

I closed my Banco do Brasil account, what now?

Before proceeding with closing your Banco do Brasil account, it is essential to transfer the remaining balance and pay off any outstanding debts with the institution.

Once your account is canceled, you won't be able to make financial transactions or access the exclusive products and services offered by Banco do Brasil. Therefore, it's crucial to be completely certain and review all these aspects before completing the process of closing your Banco do Brasil account.

It's worth remembering that the bank has up to 30 days to permanently cancel your account. So, if you want to request a new Banco do Brasil account, you must wait this period for the old account to be canceled.

Did you like the tips on how to cancel your Banco do Brasil account? Continue reading to learn more about banks and accounts for your profile.

Sobre o autor

Igor Bernar

Igor

Editor-in-Chief

With over a decade of experience in SEO and digital marketing, Igor Bernardo specializes in organic traffic strategies focused on real results—such as increased visibility, lead generation, and sales. He currently heads the SEO department at Geniuzz.

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