Error 22 on your credit card: what is it and how to solve it?

Escrito por

Igor

With over a decade of experience in SEO and digital marketing, Igor Bernardo specializes in organic traffic strategies that deliver real results—such as increased visibility, generated...

Perfil completo
Seja um colunista

05/07/2025

6 min de leitura

If you're going to make a purchase with a credit card and receive an error message from the terminal, it's important to note the error code to know what to do and what it means. 

Among the most common errors is credit card error 22. In this article, we'll explain what this error is and how you can resolve it, allowing you to make your purchase.

Follow the article and learn more about credit card error 22.

What is error 22 on the card?

Credit card error 22 is an error message that can occur when you make a purchase using your credit card and some problem occurs during the process. 

This situation can be caused by several factors, such as incorrect information provided about the card, an unstable internet connection, difficulties in processing the card, or even suspicious activity that was detected by the card security system.

Therefore, in general, credit card error 22 displayed on the machine is an error related to the card or, in some situations, to the network where the purchase is being made with the card.

Why might this error occur?

There are several reasons why a credit card may be declined and display error 22. Here are the reasons:

  • Credit limit reached: If a customer has exceeded their card's available credit limit, they'll likely be declined when attempting to make a purchase. Before making a transaction, it's important to check your card's balance and available credit limit.
  • Invalid card information: If the credit card number, expiration date, or security code (CVV) are entered incorrectly, the card may be declined. Before making a purchase, it's essential to verify that all card information has been entered correctly.
  • Problems related to the customer's bank account: If there's any kind of issue with the bank account associated with the card, such as an account suspension or closure, the credit card may be declined. It's a good idea to check that the bank account is active and that there are no ongoing issues.
  • Suspected fraud: If the financial institution identifies signs of fraud or suspicious activity in a transaction, the credit card may be declined as a security measure. It's important to contact the financial institution to check for any issues with the account and provide additional information if necessary.
  • Network connection instability: It may also be that you have a problem with the network connection and, because of it, the card is not accepted, displaying card error 22, as it will give an error when verifying. 

How to resolve error 22? 

There are several effective solutions for credit card error 22, depending on the cause. Therefore, it's important to double-check everything to ensure a quick solution. Here's how:

  • Verify card information: Make sure all credit card information is entered correctly. Check the card number, expiration date, and security code (CVV). Typing errors may result in the transaction being blocked.
  • Check your credit limit: Check your card's available balance and credit limit. If the limit has already been reached, your card may be declined. Make sure you have enough credit to make the desired purchase.
  • Contact your financial institution: If all information is correct and your credit limit hasn't been exceeded, it's a good idea to contact your card-issuing financial institution. They can check for any specific issues with your account, such as security freezes or temporary restrictions. Additionally, if you suspect suspicious activity, report it immediately to protect your account.
  • Use a different credit card: If error 22 persists even after following the steps above, try using a different credit card. This can help determine if the issue is related to the specific card or a broader issue.

Keep in mind that this error can also be caused by network instability. Therefore, if you have a weak signal on your card reader, it's worth trying a more stable network to avoid getting error 22 on your credit card.

Other card-related errors

There are several errors that can appear on your credit card when making a purchase. Error 22 is generally related to the card itself and some irregularity. 

Within errors, you have different categories and different errors, which you can find here. But, to give you a heads-up, we've put together a list of the main card-related errors below and what you should do about each one: 

Error Cause Solution
Error 12 Card failure. Try again or request a replacement card.
Error 16 Invalid card. Request a replacement card.
Error 38 Incorrect password. Contact the bank to release the password.
Error 41 Limit exceeded. Request limit increase.
Error 51 Limit exceeded or suspicious purchase. Contact the bank.
Error 54 Expired card or wrong expiration date. Check expiration date and use valid card.
Error 61 Limit exceeded. Contact the bank to request a limit increase.
Error 78 Card blocked. Contact the issuer to unlock or unlock at an ATM.
Error 1016 Insufficient Balance. Request a limit increase or contact the broadcaster.

 

Did you enjoy learning more? Keep following our articles for more information.

Sobre o autor

Igor Bernar

Igor

Editor-in-Chief

With over a decade of experience in SEO and digital marketing, Igor Bernardo specializes in organic traffic strategies focused on real results—such as increased visibility, lead generation, and sales. He currently heads the SEO department at Geniuzz.

Perfil completo

Leia mais