How to track card using your CPF? Is it possible? Learn how!

Tracking a credit card using a CPF is a common concern for those awaiting delivery of a new card, whether credit or debit. After all, security and the certainty that the card will reach you are essential.

But it's often difficult to know whether the card is on its way or has already been delivered to someone else. Therefore, it's important to know how to track it and find out where the card is.

In this article, we'll explore the possibilities of tracking your card using your CPF, highlighting the different tracking methods, average delivery times, and what to do if your card doesn't arrive.

Read on to learn more about how to track your card using your CPF.

• How do I track my card using my CPF?

Is it possible to track a card using a CPF?

A common question that crosses the minds of many people waiting for a new credit card is whether it is possible to track the card using the CPF.

The answer to this question is yes. However, this possibility is subject to some considerations and limitations. The ability to track a card using a CPF is largely determined by the policies adopted by the card-issuing financial institution and the shipping method selected.

It is worth noting that, to ensure customer satisfaction and transaction security, many financial institutions have implemented tracking measures that allow cardholders to monitor delivery progress.

The express delivery option is usually accompanied by a more detailed tracking service, providing cardholders with frequent updates on the delivery status and exact location of their card.

On the other hand, standard delivery may not include comprehensive tracking, which may limit the ability to track the card by CPF. Therefore, if tracking is a priority, it's advisable to opt for express delivery, if available.

How do I track my card using my CPF?

There are several ways to track a card using a CPF. However, this type of tracking depends on two factors. These tracking options may vary in availability and effectiveness, depending on each institution's specific policies.

The first consideration when trying to track a card using a CPF is the policy adopted by the financial institution issuing the card. Different institutions have different approaches to tracking.

Some may provide detailed information and robust tracking capabilities, while others may only offer basic updates or no tracking services at all.

Therefore, before proceeding with tracking, it is advisable to contact the card issuing financial institution and obtain clear information about the availability of tracking services.

Another important factor to consider is the shipping method you choose for your card. Most financial institutions offer standard and express delivery options.

What are the ways to track the card by CPF?

Now that you know it's possible to track your card using your CPF, we'll show you three ways you can do this type of tracking:

Contacting the card institution

One of the most direct ways to obtain information about your card is to contact the issuing financial institution. You should call the bank or financial institution and ask them to provide information about the card's tracking.

The bank or card issuer will provide tracking information once the card is shipped. It's important to have your CPF number handy when contacting the institution, as it will be used to confirm your identity.

Tracking by Mail

To track a card through the Post Office, it is essential that it was issued associated with the recipient's CPF, as this information is essential for consultation on the shipping company's website.

It is important to highlight that the practice of tracking cards using CPF by the Post Office is not yet widely adopted due to the lack of inclusion of the CPF or CNPJ in the posts, which prevents the identification of the document by the interested user.

Here's a simplified step-by-step guide to tracking a card by CPF at the Post Office:

• Access the tracking link on the Correios website.
• Enter your CPF.
• Enter the alphanumeric code that is displayed.
• Press “Enter”.
• Next, you'll be asked to enter your username and password. If you don't already have one, you can quickly create one now by clicking "Register."
• Complete all fields requesting your personal data and log in to the Correios restricted area.

With these steps, you'll be ready to access information on the last 50 shipments associated with your CPF or CNPJ, as long as they have been moved in the last 180 days.

Tracking via the App

Financial institutions offer mobile apps that allow customers to track the delivery of their cards more conveniently.

These apps provide real-time updates on the card's status, from the moment it's shipped to its final delivery. By using an app to track the card, the customer can track its progress without needing to access a web browser.

To access, you must use your bank account and enter your CPF to confirm your identity.

How long does it take on average for the card to arrive?

The average delivery time for a card can vary significantly depending on the issuing financial institution and the shipping method chosen. Generally, delivery times can be classified as follows:

• Fast Delivery: Some banks and card companies offer express delivery options, which can take 2 to 7 business days to arrive.
• Standard Delivery: Standard delivery typically takes 7 to 15 business days. This is the most common timeframe for most financial institutions.
• Extended Delivery: In exceptional cases, card delivery may take more than 15 business days, up to 30 or 45 days, especially if there are logistical or seasonal issues.

Please note that these delivery times are general averages and may vary depending on factors such as the recipient's location and the financial institution's specific policies. It's important to check the delivery information provided by the institution when requesting the card.

What if the card doesn't arrive? What should I do?

If the delivery deadline stipulated by the financial institution has passed and the card still hasn't arrived, it's important to take steps to resolve the issue. Here are some actions to consider:

• Contact the Financial Institution: The first step is to contact the card issuing financial institution. They can provide updated information on the delivery status and, if necessary, take steps to resolve the issue.
• Check the Possibility of Tracking: Make sure your financial institution has provided tracking information. If there's a tracking number or a link to track the delivery, use that information to check the card's status.
• Consider a Reissue: If your card is lost or misplaced, the financial institution may choose to cancel your previous card and issue a new one. Make sure all your contact information is up to date so the institution can contact you about the issue.
• Use Customer Support Services: In addition to contacting your financial institution, you can also contact consumer support services, such as Procon, if you feel your rights are not being respected or if the issue is not resolved satisfactorily.

Frequently asked questions

[faq]